Revenue infrastructure for businesses
where the phone doesn't stop ringing.
Every missed call is a job you'll never know you lost. Orbit answers every inbound call, qualifies every lead, and books appointments automatically — 24/7, configured to your operation.
Revenue is lost in the gaps
between inbound demand and response.
Most front desk operations were built around available staffing hours. Leads don't call on a schedule. Every gap between a call and a response is a job that went somewhere else.
Inbound demand arrives.
Orbit answers immediately.
Lead is qualified and logged.
Appointment is confirmed and synchronized.
Always on — 168 hrs/week
Your phones ring after hours. Your staff doesn't work after hours. Orbit keeps intake running across nights, weekends, and peak call volume.
After-hours coverageFull intake records
Every call logged, transcribed, and summarized automatically. No handwritten notes. No lost details.
Auto-loggedDirect appointment scheduling
Qualified callers can be scheduled before the call ends.
Calendar syncAutomated lead synchronization
Every lead pushed into your CRM automatically. No manual entry. No missed follow-up.
Zero manual entryOperational intake visibility
See every call, every lead, every appointment, and every missed opportunity in one place.
Real-time visibilityConfigured to your operation
Your intake criteria. Your scheduling rules. Your escalation paths. Orbit works the way your operation already runs.
Custom workflowsFrom inbound call to confirmed appointment.
Orbit runs intake as a continuous sequence. There are no manual relay points between first response, lead capture, and scheduling.
Call comes in.
Orbit answers immediately and starts the intake process automatically.
First ring pickupOrbit qualifies and logs the intake.
Callers are guided through your intake criteria while Orbit tags, records, and structures the lead in real time.
Auto-qualified + taggedAppointment confirmed and synced automatically.
Qualified callers can be scheduled directly into your calendar while intake records sync into your CRM automatically.
Booking confirmedOne system.
No gaps.
The phone pressure looks different across industries. The cost of an unanswered call doesn't.
Intake logic is configured to the operation, not the other way around.
Applicable across single-location practices and multi-location operations. Intake logic is configured to the operation — not the other way around.
In high-volume practices, scheduling pressure compounds faster than front-desk capacity can absorb it.
Appointment requests, cancellations, and new patient inquiries arrive in the same window that front desk staff are managing check-in, billing, and chair coordination. Response gaps in that overlap are a structural outcome — not a staffing failure.
Critical inquiries rarely arrive during convenient hours.
Consultation requests and care inquiries arrive without regard to facility hours. After-hours intake that goes unanswered doesn't carry over — it leaves.
Service urgency and front desk availability are structurally misaligned.
Peak demand and after-hours emergencies arrive outside staffed windows. Orbit handles urgency qualification and scheduling coordination for both.
Intake responsiveness determines case outcomes before the work begins.
The first call in a client relationship often determines whether the engagement proceeds. A call that goes unanswered proceeds with another firm.
Empty chairs are unused capacity.
Scheduling throughput depends on front desk response coverage. Missed appointment calls don't call back — they reschedule elsewhere, leaving exam capacity unfilled.
Pet emergencies don't follow office hours.
After-hours urgency calls require structured intake and routing — not voicemail and a callback the next morning. By then, the situation has either resolved or escalated without you.
Two questions.
Both have direct answers.
"I'm not comfortable handing my phones over to a system. What if it handles something wrong?"
Orbit doesn't replace your judgment. It captures the call, qualifies the lead, and routes edge cases back to your team. Full transcripts and call history stay visible at all times.
Full transcripts · Human escalation paths · Audit visibility"We already have an answering service. Why would we switch?"
An answering service takes a message. Orbit books the appointment, syncs your CRM, and qualifies the lead during the same call. A message doesn't close a job. A booked appointment does.
Intake completion · Live scheduling · CRM synchronizationThe math is simple.
Staffing cost
A front desk employee costs $3,500–$5,000/month fully loaded. They work 40 hours. Your phones ring 168. Orbit covers the gap without adding headcount.
Missed revenue
One missed call per day at a $400 average job value is over $144,000 in annual lost revenue. Most businesses never even see the jobs they missed.
Consistency
Every call handled the same way. Same intake process. Same qualification criteria. No distracted staff. No calls sitting in voicemail because the front desk got busy.
Your inbound operation is either capturing revenue or leaking it. Orbit stops the leak.
Deploy in days. Configured to your operation. No staff changes required.